Damaged or lost packages, or missing items
If your package arrives damaged or it disappears in the mail, or something was missing from your order, send an email to hummingfluffstudioshop@gmail.com with the order ID (or, if you can't find the order ID, the name you ordered with) and I'll send you a replacement package!
Missing items / surplus items in package
-If you've accidentally received additional items that you didn't order (like an extra book) feel free to keep them or give as a gift to someone, no need to contact me or send anything back.
International orders to most countries will probably take longer to arrive than normally.
If your package disappears in the mail or arrives damaged, send me an email to hummingfluffstudiohelp@gmail.com with your order ID and I'll mail you a replacement package.
If you receive the wrong items or something is missing from your order, send an email to hummingfluffstudiohelp@gmail.com
and I'll send you your missing items.
If you accidentally receive additional items that you didn't order you are free to keep them or give them to someone. No need to
send anything back or contact me!